Website CSM Companies, Inc

CSM Companies, Inc. in Madison is seeking a talented individual to take on a Warranty Specialist position! This position is ideal for an individual with related experience, can multi-task, detail-oriented, and effective communication skills. This is a great opportunity to join a growing and successful dealer group!

Responsibilities:

  • Audit warranty claims for accuracy and completeness
  • Monitor warranty claim status with vendors and take proactive action as needed
  • Apply vendor credits to internal and customer accounts
  • Develop and maintain warranty reports under direction of the warranty manager

Primary Duties:

  • Receive and process copies of the closed warranty repair orders
  • Enter warranty claims into vendor systems
  • Communicate with branch personnel related to submitted warranty claims
  • Communicate with vendor warranty departments as needed
  • Communicate and coordinate with supervisor on warranty rejections and processing issues
  • Other duties as assigned

Qualifications:

  • Associate’s degree in office related field or comparable work experience
  • Three-five years related experience; data entry and accounting experience preferred
  • Computer skills with an emphasis on word processing and spreadsheet programs
  • Understanding of double entry accounting principles
  • Must be highly organized, detail oriented, and results driven
  • Ability to prioritize and handle numerous tasks simultaneously
  • Effective written and oral communication skills
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